FAQs

For shipping information, please refer to Shipping policy

For return and exchange information, please refer to the Refund Policy or contact service atsales@ujoybio3d.com

Whenever posible, we ship products together. Howeve,depending on product avalalbiityor shipping methods,items may arive separately.A notification wil be emailed for each shipment.

No, We focus on developing SUPER PELLET based on renewable resources, with excellent biocompatibility and thermal resistance. This material can be decomposed into carbon dioxide and water in a composting environment, embodying the circular economy.